Silki Sale - General Terms & Conditions

These Terms & Conditions apply to all sales hosted by Silki during sale periods. 

Participation in sales constitutes acceptance of and agreement to be bound by these Terms and Conditions. 

 

1. Eligibility 

• The sale is open to all customers shopping via Silki-owned stores and the Silki website.
• Sale prices and promotions are only valid for the duration of the campaign period.

2. Sale Period

• The start and end dates of each sale will be clearly communicated on Silki’s official channels.
• No extensions or exceptions will be granted beyond the advertised period.

3. Discounts & Promotions

• Prices are as marked and cannot be combined with any other promotion, voucher, or discount code unless explicitly stated.

4. Stock Availability

• All promotions are subject to stock availability.
• Once promotional stock is sold out, no backorders or rain checks will be issued.

5. Returns & Exchanges

• Standard return and exchange policies apply to sale items unless otherwise specified
• Returned items must meet Silki’s return policy requirements (unopened, unused, within the return window).
• Refunds for sale items will reflect the discounted price paid, not the original retail price.

6. Exclusions

• Certain products may be excluded from a sale (e.g., newly launched items, limited editions, or specific bundles).
• Exclusions will be communicated where applicable.

7. Reseller Participation

• If applicable, participating reseller partners may run their own Silki sale offers in line with this promotion.
• Silki is not responsible for pricing, errors, or availability at independent resellers.

8. Errors & Omissions

• In the event of a pricing error, stock error, or system glitch, Silki reserves the right to cancel or amend orders accordingly.
• Customers will be notified if an order cannot be fulfilled as originally placed.

9. Changes & Cancellations

• Silki reserves the right to amend, extend, or cancel any promotion at its sole discretion.
• Any changes will be updated on official Silki channels.

10. General

• By participating in Silki promotions, customers are deemed to have accepted these Terms & Conditions.
• These Terms & Conditions are governed by South African law.
• Any personal data submitted for the purpose of orders will be handled in accordance with our Privacy Policy. Your information will not be shared with third parties without your consent.

11. Contact Us

For any questions regarding the our Sales T&C's, please reach out to our team at hey@silki.com