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CHOOSE YOUR FREE EXCLUSIVE TERMS & CONDITIONS 

These Terms & Conditions apply to Silki’s “Choose Your Free Exclusive” promotion, running from 17 July 2026 until 17 August 2026.

By participating in this promotion, customers agree to be bound by these Terms & Conditions. 


1. PROMOTIONAL PERIOD

The promotion is valid from 17 July 2026 until 17 August 2026, inclusive. 
For online purchases, the promotion ends at 23:59 SAST on 17 August 2026. 
For in-store purchases, the promotion ends at the participating Silki store’s closing time on 17 August 2026. 

The promotion is available for a limited period only and will not be extended unless otherwise communicated by Silki. 

2. QUALIFYING PURCHASE

Customers who spend R600 or more on Silki products in a single qualifying transaction may choose one complimentary product from the exclusive promotional gift collection. 

The qualifying spend:

  • Must total R600 or more after any discounts, promotional codes or vouchers have been applied
  • Excludes delivery or shipping fees
  • Must be completed in one transaction
  • May not be accumulated across multiple orders, receipts or transactions
  • May not be combined between multiple customers
  • Only purchases completed and paid for during the promotional period will qualify. 

3. COMPLIMENTARY EXCLUSIVE GIFT

Each qualifying customer may choose one complimentary gif from the following exclusive promotional products:

  • Body Scrub (Coffee)
  • Body Scrub (Watermelon Sorbet)
  • Body Scrub (Kiwi Crush)
  • Moisture Lock Body Cream
  • Mini Viva La Punani
  • Nail & Cuticle Oil
  • Lip Rescue Lip Balm 

The promotional products form part of an exclusive collection and are not yet available for general purchase at the start of the promotion.

Customers may choose only from the promotional gifts that are available at the relevant Silki store or online at the time of purchase. 

4. ONE GIFT PER TRANSACTION

The offer is limited to one complimentary exclusive gift per qualifying transaction, regardless of the total value spent. 

For example:

  • A single transaction of R600 qualifies for one complimentary gift
  • A single transaction of R1,200 still qualifies for one complimentary gift only

Customers wishing to qualify for more than one gift must complete separate qualifying 
transactions of R600 or more. Silki reserves the right to limit the promotion to one gift per customer where transaction splitting or promotional abuse is suspected.

The complimentary gift may not be:

  • Exchanged for cash, store credit or a gift voucher
  • Replaced with a standard Silki product
  • Exchanged for another promotional gift after the transaction has been completed
  • Added retrospectively to a completed order
  • Transferred between separate transactions or customers 

5. AVAILABILITY

All complimentary gifts are available while stocks last.

Availability may differ between participating Silki stores and the Silki online store. 
Silki does not guarantee the availability of any specific product, variant or fragrance throughout the promotional period. Should a customer’s preferred gift be unavailable, the customer may select another promotional gift that remains in stock.

No substitutions outside of the listed promotional collection, reservations, backorders or rain checks will be offered once a promotional gift is out of stock. 
The promotion may end before 17 August 2026 if all promotional stock has been claimed. 


6. PARTICIPATING SALES CHANNELS

The promotion is available exclusively through:

  • Official Silki retail stores
  • The official Silki online store at feelsilki.com
  • The promotion does not apply to purchases made through authorised resellers, third-party retailers or marketplaces. 

This specifically includes, but is not limited to:

  • WeAreEgg stores
  • Takealot
  • Independent Silki stockists
  • Any other third-party retail or online platform 

Purchases made through an excluded retailer may not be presented at a Silki store or submitted online to claim a complimentary gift. 

7. ONLINE ORDERS

Online customers must place and pay for their qualifying order through feelsilki.com during the promotional period.

The qualifying order subtotal must be R600 or more after discounts and before delivery charges. 

The complimentary gift must be selected or added as part of the qualifying online order, where prompted. Gifts may not be added after the order has been submitted. 

Adding a promotional gift to a cart does not reserve the product. The gift is only secured once the qualifying order has been successfully placed and payment has been completed. 

Should an online gift become unavailable because of a stock discrepancy, Silki reserves the right to offer the customer another available promotional gift. 


8. IN-STORE PURCHASES

In-store customers must complete a qualifying purchase of R600 or more at an official Silki retail store during the promotional period. 
The customer must select and claim the complimentary gift at the time of purchase. 
A gift may not be claimed after the customer has left the store or against a previous receipt. 
Promotional gift availability will depend on the stock held by the individual store at the time of purchase. 

9. RETURNS, EXCHANGES AND REFUNDS

Silki’s standard returns and refund policies apply, subject to applicable South African consumer protection laws.

The complimentary promotional gift is not eligible for return, refund or exchange unless it is defective.

Should a customer return or receive a refund for products from a qualifying transaction, causing the retained purchase value to fall below R600, Silki reserves the right to:

  • Require the complimentary gift to be returned unused and in its original condition
  • Deduct the stated or reasonable retail value of the complimentary gift from the refund due
  • Refuse the refund until the promotional gift has been returned
  • Where the promotional gift is not returned, has been opened or has been used, its value may be deducted from the customer’s refund. 


10. PROMOTIONAL ABUSE

Silki reserves the right to refuse or withdraw a complimentary gift where it reasonably suspects:

  • Transaction splitting
  • Duplicate or fraudulent orders
  • Manipulation of the promotional mechanics
  • Abuse of discount codes or vouchers
  • Attempts to claim multiple gifts against the same qualifying purchase
  • Any other activity inconsistent with the purpose of the promotion 

Cancelled, unpaid, fraudulent or unsuccessful transactions do not qualify for the promotion. 


11. ERRORS AND AMENDMENTS

Silki reserves the right to:

  • Verify that all promotional requirements have been met
  • Correct pricing, stock, website or system errors
  • Cancel or amend orders affected by an error or stock discrepancy
  • Substitute a promotional gift with another item of a similar nature or value where 
    reasonably necessary
  • Amend, suspend or withdraw the promotion where circumstances beyond its reasonable control make this necessary
  • Update these Terms & Conditions where reasonably required
  • Any material changes will be communicated through the appropriate Silki platforms where applicable. 

12. GENERAL 

This promotion may not be combined with another complimentary gift promotion unless expressly stated by Silki.

By participating in the promotion, customers agree to these Terms & Conditions.

The promotion and these Terms & Conditions are governed by the laws of the Republic of South Africa.

Customer information will be processed in accordance with Silki’s Privacy Policy.

13. CONTACT 

For queries relating to the promotion or these Terms & Conditions, please contact: 
hey@feelsilki.com