Silki Store Somatologist

Job description


Position: Silki Store Somatologist

Location: Canal Walk Shopping Mall, Cape Town, Western Cape

Overview:
We seek a qualified and friendly Somatologist to join our team. The ideal candidate will be passionate about skincare, with a strong focus on providing consultations to in-store customers. You will play a crucial role in delivering exceptional customer service and enhancing the overall shopping experience.
Please note, no remote positions are available, candidates must be based in Cape Town.
Remuneration is market related.

Duties & Responsibilities:

  • Focus on skincare routines, haircare and wellness
  • Assist walk in customers with consultations relating to skincare and haircare
  • Responding to skincare related queries
  • Product demonstration
  • Customer interaction
  • Greet customers with a warm and friendly demeanour
  • Provide personalised consultations to customers about their beauty needs, preferences and skin types
  • Recommend suitable products and services based on customer consultations
  • Actively promote and sell beauty products and services to meet sales targetsUpsell and cross-sell additional products and services based on customer needs
  • Inform customers about ongoing promotions, special offers and new product launches
  • Participate in and support store events, product launches and promotional activities
  • Maintain extensive knowledge about the store’s product range, including ingredients, benefits and application methods
  • Maintain accurate records of customer interactionsAbility to work rotational shifts, weekends and public holidays

Desired Experience & Requirements:
Tertiary qualification in Cosmetology/Somatology/Beauty Therapy is essential 1-3 year working experience in the industry.
Experience in the wellness industry or aesthetic environment is an advantage.
Excellent verbal communication1-2 years customer service experience required.

If you have the required skills and a passion for social media, please email your CV to tamzinkheper@gmail.com

Subject: Silki Store Somatologist

Shortlisted candidates will be contacted. If you have not received feedback within 14 days of applying, please deem your application as unsuccessful.