Returns

Do you want to return your Silki product? No problem.

You can return your order to the below address if it meets the following conditions.

• Within 30 days from the date of purchase 
• The item is in unused condition
• The item is unopened
• No damage to the item

All shipping costs for returns are the responsibility of the customer.

If you have received your product in damaged condition please email us at hey@feelsilki.com and we will resolve the problem.

Orders can be returned to:

Silki
13 8th Avenue
Maitland
Cape Town 
7405

Once the order has been received and approved a refund will be processes to the original method of payment within 7 working days.