Do you want to return your Silki product? No problem.

You can return your order to the below address if it meets the following conditions.

  • Within 30 days from the date of purchase
  • The item is in unused condition
  • The item is unopened
  • No damage to the item

All shipping costs for returns are the responsibility of the customer.

If you have received your product in damaged condition please email us at and we will resolve the problem.

Orders can be returned to:

Unit 3, Rivergate park
49 Columbus Crescent
Cape Farms (Table View)
Cape Town
South Africa

Once the order has been received and approved a refund will be processes to the original method of payment within 7 working days.